Privacy Policy

Introduction

This Privacy Policy explains how VIVID London ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact information
Email address
Information about your event or project requirements
Any other information you choose to provide

Analytics and Tracking

We use various analytics and tracking tools to improve our website and services, including:

Google Analytics to understand how visitors use our website
Hotjar to analyze user behavior and improve user experience
Facebook Pixel for advertising measurement and optimization
Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

Provide and improve our services
Respond to your inquiries
Send you marketing communications (with your consent)
Analyze and improve our website performance
Comply with legal obligations

Data Protection

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent where applicable

Contact Us

If you have questions about this Privacy Policy, please contact us at hello@vivid-london.com